
Technology & Automation
Connected Workflow Automation
A sample project concept for connecting enquiries, task assignments, and follow-ups in one organised workflow. The proposed approach maps each step, identifies repetitive tasks, and introduces automation with clear human review points.
- My role
- Workflow planning and project coordination
- Tools & methods
- Process mapping, CRM workflows, automation tools, and review checkpoints
- Outcome
- Proposed outcome: a clearer handover process, consistent follow-ups, and less repetitive administration.





